Privacy Policy for AIA

Effective Date: February 26, 2025

Introduction

AIA ("we," "our," or "us") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile customer relationship management (CRM) application (the "App"). By using the App, you consent to the data practices described in this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: When you register or use the App, we may collect personal information that can identify you, including, but not limited to:

  • Mobile Number

  • Email Address

  • Usage Data: We may also collect information about how you access and use the App. This may include your device information, IP address, mobile operating system, and usage patterns.

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve the App
  • Communicate with you, including sending messages to leads
  • Respond to your comments, questions, and requests
  • Monitor and analyze usage and trends to improve your experience
  • Comply with legal obligations and enforce our agreements

3. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • Service Providers: We may share your information with third-party service providers that perform services on our behalf, such as messaging services, analytics, or customer support.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Your Rights and Choices

  • Access and Update Information: You have the right to access and update your personal information. You can do this through your account settings in the App.
  • Opt-Out: You may opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in those communications.
  • Request Deletion: You can request the deletion of your personal information by contacting us at support@digitizedako.ph. We will respond to your request in accordance with applicable laws.

6. Children's Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the App and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

AIA
support@digitizedako.ph
Meralco Avenue, San Antonio, Pasig City, NCR